Terms of service


Last updated: June 29, 2026

These Terms of Service ("Terms") govern your access to and use of the Mirror On The Wall website, products, services, content, and features (the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use this website.

SECTION 1 - ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your country or province of residence, or that you have given consent for any minor dependents to use this website under your supervision.

You may not use our products or Services for any unlawful or unauthorized purpose or violate any applicable laws while using the Services.

Any breach of these Terms may result in immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any lawful reason.

You understand that your information (excluding payment information) may be transferred unencrypted across various networks to facilitate the operation of our Services.

Payment information is always processed securely by our payment providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our written permission.

SECTION 3 - ACCURACY OF INFORMATION

We strive to ensure that all information on this website is accurate and up to date.

However, we do not guarantee that all information, descriptions, pricing, product availability, or other content will always be complete, accurate, or current.

We reserve the right to correct any errors, inaccuracies, or omissions at any time.

SECTION 4 - PRODUCTS AND SERVICES

Mirror On The Wall offers beauty, skincare, wellness, and self-care products through this website.

Certain products may only be available online and may have limited quantities.

Product colours, packaging, and appearance may vary slightly depending on your device, manufacturer updates, or supplier changes.

We reserve the right to discontinue or modify products at any time without notice.

SECTION 5 - PRICING AND PAYMENTS

All prices are displayed in South African Rand (ZAR) unless otherwise stated.

Prices may change without prior notice.

If a pricing or technical error occurs after an order has been placed, we reserve the right to cancel the order and issue a full refund.

Orders are processed only after successful payment verification.

SECTION 6 - ORDERS

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Suspected fraud
  • Pricing errors
  • Product availability
  • Supplier limitations
  • Payment verification issues

If payment has already been received, any approved cancellation will be refunded in accordance with our Refund Policy.

SECTION 7 - SHIPPING

Delivery times are estimates only and may vary depending on supplier availability, courier services, customs procedures, weather conditions, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete delivery information.

SECTION 8 - REFUNDS AND REPLACEMENTS

Refunds, replacements, damaged items, cancellations, and related matters are governed by our Refund & Replacement Policy.

Customers are encouraged to review that policy before making a purchase.

SECTION 9 - INTELLECTUAL PROPERTY

All content on this website, including logos, branding, graphics, product images, text, layouts, website design, and digital content, is the property of Mirror On The Wall or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

SECTION 10 - PROHIBITED USES

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Distribute malware or harmful software.
  • Interfere with the operation or security of the website.
  • Infringe upon our intellectual property rights.

SECTION 11 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Mirror On The Wall shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or Services.

Nothing in these Terms limits any rights available to consumers under applicable South African consumer protection laws.

SECTION 12 - THIRD-PARTY SERVICES

Certain Services may be provided through trusted third-party providers, including Shopify, payment processors, couriers, and suppliers.

We are not responsible for the independent policies or practices of these third parties.

SECTION 13 - PRIVACY

Your use of this website is also governed by our Privacy Policy.

By using the Services, you consent to the collection and processing of information as described in that policy.

SECTION 14 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms or your use of the Services shall be subject to the jurisdiction of the South African courts.

SECTION 15 - CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time by publishing revised versions on this website.

Your continued use of the Services after changes have been posted constitutes acceptance of the updated Terms.

SECTION 16 - CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Mirror On The Wall

Email: info.mirroronthewall@gmail.com

Address: Davenport Road, Durban, KwaZulu-Natal, 4001, South Africa