Returns must be reported within 48 hours. Only damaged, unused, and closed goods accepted.

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Orders are typically processed within 24hr -2 business days. Shipping times vary based on your location, but most customers receive their orders within 7—17 business days.

Shipping costs vary, Orders over R799 qualify for free shipping. We also run special promotions throughout the year that may offer complimentary shipping on all orders.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website. Please contact support@mirroronthewall.co.za incase of buffer.